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WhatsApp Business Integration

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WhatsApp Business Integration

 

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WhatsApp Business Integration on oOrjit allows businesses to communicate with customers via WhatsApp, using features like chatbots, message templates, and quick replies. The integration includes APIs like WhatsApp Business API, Webhooks, Client, Sandbox, Templates, Session Messages, HSMs, and Catalog, enabling seamless messaging and customer support.

The following APIs are utilized to facilitate seamless communication via the WhatsApp Channel on oOrjit.

  1. WhatsApp Business API: This is the core API that enables businesses to send and receive messages with customers on WhatsApp.
  2. WhatsApp Business API Webhooks: Webhooks are used to receive real-time notifications of incoming messages, message delivery, and other events.
  3. WhatsApp Business API Client: This is a software application that can be used to manage WhatsApp Business API accounts and conversations.
  4. WhatsApp Business API Sandbox: This is a testing environment that allows developers to test their integration with WhatsApp Business API before going live.
  5. WhatsApp Business API Templates: Templates are pre-approved message formats that businesses can use to send messages to customers.
  6. WhatsApp Business API Session Messages: Session messages allow businesses to send messages to customers within a 24-hour window after the customer has sent a message.
  7. WhatsApp Business API HSM (Highly Structured Messages): HSMs are pre-approved message templates that allow businesses to send messages that include rich media, such as images, videos, and buttons.
  8. WhatsApp Business API Catalog: This API allows businesses to create and manage catalogs of their products or services, which can be shared with customers on WhatsApp.
WhatsApp Business Integration
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Messaging
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