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CRM
CRM

Know your customers
better than ever

Improve your understanding of customers to make sales and after-sales activities more personal, responsive, and scalable with a centralized dealership CRM.

Digital Retail

Grow closer to your customers

Digital Retail

One Platform for All Operations

Enhance dealership efficiency with a unified platform that manages sales, service, parts, and support in one seamless automotive CRM software environment.

Digital Retail

Maximise Customer Retention

Increase loyalty and lifetime value through structured engagement, timely follow-ups, and consistent communication powered by a crm for car dealership teams.

Digital Retail

Personalised Customer Experience

Deliver meaningful interactions across every touchpoint by using a unified automotive CRM view to tailor marketing, sales, and service experiences.

Sales

Prevent Lead Leakage and Focus on High-Value Opportunities

Digital Retail

Capture All Your Leads in One Place

Collect leads from websites, emails, social platforms, and calls into a single dashboard. Eliminate duplication and manage opportunities efficiently with a dealership CRM.

Digital Retail

Qualify Your Leads with AI

Identify high-potential prospects using AI-driven lead scoring. Analyze customer behavior and engagement signals for smarter prioritization.

Aftersales

Unify After-Sales Operations for Better Ownership Experience

Digital Retail

Service Management

Coordinate service schedules by managing requests and assigning tasks to your team. Monitor task progress and regularly update customers on their service status using automotive crm workflows.

Digital Retail

Parts Management

Manage parts requests from both B2B and retail customers. Gather leads from onboarding requests, abandoned carts, visit requests, and quotations in one place for easy follow-up through your crm for car dealership operations.

Customer 360

GCapture Insights at
Every Customer Touchpoint

Digital Retail
Digital Retail

Sales and Service Records

Maintain a complete history of customer interactions, including purchases, service visits, and payments within your dealership CRM.

Digital Retail

Activity Timeline

View all customer interactions in a structured timeline to track engagement and improve follow-ups.

Digital Retail

Behaviour Patterns

Analyze customer preferences and engagement patterns to refine targeting and improve conversion strategies using automotive CRM software.

Automation

Free your team from repetitive, manual tasks with intelligent automation

Provide a customer-focused B2C portal that gives car owners direct access to a broad selection of authorized auto parts. With transparent pricing and the ability to create personalized vehicle profiles, shopping for auto parts is effortless.

Digital Retail

Automate Sales and Service Workflows

Streamline your team's daily tasks, such as sending emails, scheduling tasks, follow-ups, updating data, and more, through workflow automation. Create an automated journey for your workflow activities, like sending emails, scheduling tasks, follow-ups, updating data, and more

Digital Retail

Real-Time Alerts and Approvals

Utilize instant alerts to help team members stay organized and ensure timely action on internal requests and approvals.

Real-time Communication

Engage Leads Instantly with Real-Time Communication

Digital Retail

Allow your team to connect with customers directly from your CRM using chat 360, enabling real-time updates and information exchange within your best crm for auto dealerships workflows.

Reports and Analytics

Turn Data Into Actionable Insights

Digital Retail

Analyze CRM data across leads, sales, and service operations to understand performance and optimize strategies.

  • Pre-defined reports with advanced filtering
  • Real-time dashboards for performance tracking
  • Seamless integration with BI and reporting tools used by automotive CRM providers
Digital Retail

Manage your customer's entire life cycle
in one smart platform

Get started with Oorjit to build better customer relationships.

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