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CRM
CRM

Know your customers
better than ever

Improve your understanding of customers to make sales and after-sales activities more personal and responsive with a centralized dealership CRM.

Digital Retail

Grow closer to your customers

Digital Retail

One platform for all operations

Enhance your dealership's operational efficiency with one platform that seamlessly manages sales, service, parts, and support through an integrated automotive CRM software environment.

Digital Retail

Maximise customer retention

Increase customer satisfaction and loyalty by engaging customers through tailored communications and timely follow-ups supported by a structured crm for car dealership teams.

Digital Retail

Personalised customer experience

Make every customer interaction meaningful by personalising each touchpoint, from marketing to service delivery, using a unified automotive crm view.

Sales

Prevent lead leakage and focus on leads that matter most

Digital Retail

Capture all your leads in one place

Access leads from all your sources, like websites, emails, social media, and calls, in a single view. Manage leads efficiently with no duplication using a centralized dealership CRM.

Digital Retail

Qualify your leads better with AI

Identify the best opportunities with AI-driven lead scoring. Analyze customer behavior and activities for accurate qualification.

Aftersales

Unify all your after-sales operations to deliver the best ownership experience

Digital Retail

Service

Coordinate service schedules by managing requests and assigning tasks to your team. Monitor task progress and regularly update customers on their service status using automotive crm workflows.

Digital Retail

Parts

Manage parts requests from both B2B and retail customers. Gather leads from onboarding requests, abandoned carts, visit requests, and quotations in one place for easy follow-up through your crm for car dealership operations.

Customer 360

Gather valuable customer insights
at every touchpoint

Digital Retail
Digital Retail

Sales and service records

Keep track of all customer interactions like sales, service bookings, and payments in one place to maintain a complete customer history within your dealership CRM.

Digital Retail

Activity Logs

See all customer activities on a simple timeline. This makes it easy to review past interactions and stay organized.

Digital Retail

Behaviour patterns

Capture customer data from each interaction to gain insights into preferences and engagement trends across your automotive CRM software.

Automation

Free your team from repetitive, manual tasks with intelligent automation

Digital Retail

Automate your sales and service routine

Streamline your team's daily tasks, such as sending emails, scheduling tasks, follow-ups, updating data, and more, through workflow automation. Create an automated journey for your workflow activities like sending emails, scheduling tasks, follow-ups, updating data, and more.

Digital Retail

Reduce delays with real-time alerts and approvals

Utilize instant alerts to help team members stay organized and ensure timely action on internal requests and approvals.

Real-time Communication

Follow up with your leads through real-time chat

Digital Retail

Allow your team to connect with customers directly from your CRM using chat 360, enabling real-time updates and information exchange within your best crm for auto dealerships workflows.

Reports and Analytics

Analyze your data for actionable insights

Digital Retail

Bring together CRM data from leads, customer activities, sales, and service opportunities to gain insights into your dealership's performance. Analyze trends in sales, customer behavior, and preferences to make better business decisions.

  • Pre-defined reports with advanced filtering
  • Analytical dashboard for performance monitoring
  • Easy integration with other BI systems and reporting tools used by automotive crm providers.
Digital Retail

Manage your customer's entire life cycle
in one smart platform

Get started with Oorjit to build better customer relationships.

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