Digital Service
Personalized Service
Booking Experience
Make it quick and easy for customers to book service appointments online, at a time that suits their schedule and yours. Oorjit's dealership management software and automotive service management tools give your team complete visibility and control over fixed operations, from first booking to final delivery.
Trusted by leading dealerships and manufacturers
Service Appointment Booking
Provide a True End-To-End Service Booking Experience
A great customer experience doesn't start at the service bay; it starts the moment a customer books their appointment. Oorjit's dealership service scheduling software makes that first step seamless, personalized, and efficient for both customers and your team.
Omnichannel Service Booking
Give customers the flexibility to book service appointments through the channel they prefer, mobile app, website, WhatsApp, or any other integrated touchpoint. As a connected vehicle service booking platform, Oorjit ensures every booking, regardless of source, flows into a single, centralized system for your team to manage without duplication or errors.
Personalize Service Suggestions
Go beyond generic service reminders. Oorjit's dealer management software uses each customer's service history, vehicle details, preferences, and past feedback to surface relevant, timely service recommendations. Personalized suggestions increase upsell opportunities while making customers feel genuinely understood.
Accessibility Services
Make the Service Experience More Dynamic
Modern customers expect convenience beyond the service counter. Oorjit's digital aftersales platform extends your dealership's reach with flexible mobility and on-site support options, helping you serve customers wherever they are and however they prefer to engage.
Coordinate Pick Up and Delivery
Manage end-to-end vehicle pickup and drop-off logistics directly within the platform. Handle customer requests, assign drivers, plan routes, and track delivery status, all from one interface, with no spreadsheets or manual coordination required.
Optimise On-Site Vehicle Service
Respond quickly to roadside assistance requests by accurately tracking technician and vehicle locations using integrated GPS. Provide customers with accurate ETAs, real-time status updates, and confirmation when help is on the way, turning a stressful situation into a confidence-building moment.
Manage Your Loaner Vehicles
Eliminate the guesswork from loaner vehicle management. Oorjit's Dealer Management System simplifies loaner check-in and check-out with real-time vehicle availability tracking, usage history, and scheduling, so you always know what's available and what's out.
Service Advisor App
Equip Your Service Advisor to Streamline Service Requests
Your service advisors are on the front line of every customer interaction. Oorjit's automotive workshop management system gives them the tools to verify, capture, and act on service information in real time, reducing customer wait times and keeping the workshop running at peak efficiency.
Verify Customer Details & Vehicle Data
Eliminate front-desk bottlenecks by giving advisors instant access to customer profiles, vehicle data, and existing booking details. Confirmations happen in seconds, not minutes, setting the right tone for every visit.
Capture Service Requirements
Advisors can log service issues, customer-reported concerns, and special requests directly into the system during check-in. This ensures nothing is missed, every task is documented, and the workshop has exactly what it needs to proceed without interruption.
Pull Up Service Records with Ease
With complete service records at their fingertips, advisors can make informed recommendations backed by real data. Whether it's flagging overdue maintenance or suggesting a complementary service, Oorjit's dealer management system software turns every interaction into a value-added conversation.
Send Service Approvals
When additional work is identified during a service, advisors can send approval requests to customers instantly, via app or message. Customers approve or decline in real time, keeping jobs moving and eliminating unnecessary delays caused by phone tag.
Video Health Check
Offer Service
Transparency with
Video Health Checks
