BEYOND COMMERCE

Build Lasting Connections

Traditionally, jewelry businesses have relied on large ATL and BTL ads to create desire. However, in the era of digital, it's about extending the experience to every touchpoint, analyzing customer behavior, and engaging them throughout their journey.

Request a demo

OMNI CHANNEL

Connected Instore Experience

Personalize and Maintain Continuity in Customer Engagements from Online to Offline and Across Visits Using Our Digital Touchpoints

Instore Handheld POS

Customer Profiles, Demographics, and Connected People Management

Manage important rates

AR Features to Try Out Jewelry

Create Collections and Share Them With Customers via Online Channels

Showcase Products Not in Showroom Using Online Catalogue

Provide Promotions and Discounts

Quick Checkout with Integrated Payment Reduces Shop-to-Good Delivery Time

Request Demo

ONLINE-TO-OFFLINE-TO-ONLINE

CRM for Customer Engagement & Order Management

Connect your online and offline channels to enhance the customer purchase journey, increase interaction and sales, and augment your offline sales with oOrjit's collaborative digital solutions.

Multi-Channel Lead Management

Capture leads from website, social media, calls, and direct walk-ins, and distribute them to showrooms and team members.

Customer Data Management

Continuously manage and enhance customer data from each touchpoint to gain insights and deliver personalized products and services.

Jewelry Collections for Events/Festivals

Our platform's customized jewelry collections feature helps salespersons create meaningful engagements with customers and their friends and families.

Activity Management

Manage team member availability and schedule showroom visits, jewelry exhibitions, try-at-home sessions, online product demos, and other activities.

Try-at-Home

Manage try-at-home with jewelry allocation, issue and return, team member scheduling, and track jewelry accountability. Manage home orders, including payment collection.

Booking Jewelry

Reserve jewelry online or at the store, lock in price and inventory. Pay booking rate or current rate (whichever is lower) at purchase.

Order Management

Convert leads, inquiries, collections, and bookings to orders. Manage payments, refunds, transfers, & with ease. Manage order workflow for made-to-order and made-to-stock SKUs and update order status until delivery.

Delivery Management

Manage order delivery and returns logistics with 3PL partners or internal team. Advanced features enable easy pick and pack, route creation, and delivery app.

Seamless Customer Support

Description: Manage customer support across multiple channels with a single interface. Assist customers with orders, delivery, replacements, returns, and more.

OMNICHANNEL ENGAGEMENT

Collections for All Occasion

Create personalized and meaningful interactions with customers using our collection feature. Recreate the joy of buying together with friends and family.

Design collections for festivals, events, and occasions

Share collections with leads and inquiries through multiple channels

Choose from template collections or customize on the go

Send private URLs with personalization for each collection

Invite friends and family to view and provide feedback on collections

Offer gift options based on collection settings

View likes and comments to help customers make informed purchases.

Request Demo

PIM

Product & Pricing Management at Scale

Easily manage tens of thousands of products with our PIM feature. Update gold rate per region and the system will dynamically generate prices for each customer group, considering their price list and discounts.

Product ontology with attributes, attribute sets, and categories

Manage attributes for display, discovery, relevance, and more

API, bulk, and direct interface to update product information

Manage inventory and pricing based on location and customer groups

Real-time inventory across channels (in-store and online)

Dynamic pricing module for both made-to-order and made-to-stock SKUs

Manage product digital assets with image transformation and AI

Request Demo

DELIVER EXPERIENCE 24/7

Augmented Reality in Action

Enhance your online and in-store product experience with our AR-enabled Try-On feature.

Try-On feature with Augmented Reality technology

Provide customers with a realistic product experience online

Extend this feature to in-store experiences as well

Allow customers to visualize products in real-world scenarios

Enhance the buying decision-making process with AR technology

Request Demo

ACTIONABLE & INSIGHTFUL

Customer 360°

Get a complete view of customer interactions and communications in a single screen. Manage leads, enquiries, activities, support tickets, collections, bookings, and orders seamlessly.

Unified customer profiles and connected people tracking

Schedule and track activities with real-time status

Efficient support request and ticket handling

Manage subscriptions, payments, and invoices

View communications across multiple channels

Enhance internal collaboration on each entity

Perform customer tasks from a single screen

Request Demo

ENHANCE COMMERCE

Empower Your Commerce Through an External Ecosystem

Broaden your customer base by leveraging external channels, such as social media, online marketplaces, and affiliate marketing, while enriching your product offerings through collaboration with external vendors.

Integrate marketplaces like Amazon, Flipkart, & Noon.

Boost sales through Social Selling on Instagram Shop & TikTok Shop.

Engage in Conversational Commerce via Facebook Messenger & WhatsApp.

Utilize Affiliate marketing with the help of social influencers & dedicated channels.

Establish an offline affiliate network to promote your jewelry within regional markets.

Augment your product assortment by incorporating offerings from external vendors.

Request Demo

THE POWER OF PERSONALIZATION

Promotions & Personalization

Leverage the impact of tailored media promotions, price discounts for customers at every touchpoint, both in-store and online, using a variety of criteria.

Customize promotions for specific customer criteria and actions.